Privacy Protection

Jililive app's Privacy Policy
Your Data Is Safe With Us

Jililive app places the highest priority on protecting your personal data. This privacy policy clearly explains what information we collect, how it is used, and how it is kept secure.

Last Updated: January 2026
How We Protect Your Data

A quick overview of the core pillars of privacy protection at jililive app.

Encrypted Data Storage

All your personal data is protected with SSL encryption. Third parties can never directly access your data.

Data Is Never Sold

Jililive app never sells your personal data to advertisers or third parties — that is our core commitment.

Your Account, Your Control

You can view, correct, or request deletion of your data at any time.

Cookie Controls

Jililive app uses only essential cookies. You will be informed in advance about any analytics cookies.

KYC Data Protection

Copies of NID or passport submitted for identity verification are used solely for that purpose and are stored securely.

Marketing Opt-Out

You can unsubscribe from jililive app's promotional emails or SMS at any time.

What Data We Collect — Summary

The table below provides a summary of the types of data jililive app collects and the purposes for which it is used.

Data Type Purpose Mandatory
Name & Contact Account Creation & Communication Yes
Date of Birth Age Verification (18+) Yes
Payment Information Deposit & Withdrawal Process Yes
Identity Document (NID/Passport) KYC Verification Yes for Withdrawals
Device & IP Information Security & Fraud Prevention Automatic
Gaming History Service Improvement & Responsible Gaming Automatic
Cookie Data Session management and experience improvement Partially Optional

1 What Data Is Collected

We collect various types of information when you register and use jililive app. This data is provided directly by you or collected automatically as you use the platform. We are fully transparent about all data collection under our privacy policy.

Directly Collected Data:

  • Full name, mobile number, and email address
  • Date of Birth & Address
  • Payment details including bKash, Nagad, or Rocket number
  • National ID or passport for KYC verification
  • Details of communication with the support team

Automatically Collected Information:

  • IP address, device type, and operating system
  • Browser Information & Session Data
  • Gaming Activity & Betting History
  • Login Time & Access Logs
  • Cookies & Local Storage Data
jililive app collects only the data that is necessary. No excessive or irrelevant personal information is requested.

2 How Your Data Is Used

Jililive app uses your data solely for specific, legitimate purposes. We never use your information for personal gain or unauthorized activities. Each reason for data use under our privacy policy is detailed below.

  • Account Management: For registration, login, and account verification.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Service: For troubleshooting and customer support.
  • Security Assurance: To prevent fraud and unauthorized access.
  • Responsible Gaming: To detect excessive gaming and provide timely assistance.
  • Legal Obligations: To meet applicable legal and regulatory requirements.
  • Service Improvement: To analyze and improve the overall user experience.
jililive app analyzes your gaming history to suggest more relevant offers and games — but this information is never shared with third parties.

3 Data Sharing Policy

Jililive app never sells your personal data. In certain limited circumstances, some information may be shared — the reason and scope for each case are clearly outlined below.

  • Payment Provider: Only the minimum required information is shared to process payments via bKash, Nagad, or Rocket.
  • Technology Partners: With server hosting and cybersecurity providers, strictly for service delivery purposes.
  • Legal Authorities: Upon a valid court order or lawful request from a law enforcement authority.
  • AML/CFT Organization: As required by regulators to prevent money laundering and terrorist financing.

Outside of the cases listed above, jililive app will not disclose your data to any third party under any circumstances. All partners operate under strict confidentiality agreements.

All our third-party partners comply with international data protection standards and are bound by jililive app's privacy policy.

4 Cookies & Tracking Technologies

Jililive app uses cookies on its website and app. Cookies are small text files stored on your device that help the platform remember your preferences and session details.

Cookies We Use:

  • Essential Cookies: Used to maintain login sessions and ensure security — these cannot be disabled.
  • Functional Cookies: To remember language preferences and account settings.
  • Analytics Cookies: To understand which pages are used most — these are optional.

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may affect the functionality of certain features.

You can manage cookies for jililive app through the settings in Chrome, Firefox, or Safari. This option is available free of charge in every browser.

5 Data Retention Duration

Jililive app does not retain your data beyond what is necessary. Retention periods depend on the type of data and applicable legal requirements.

  • Account Information: For the duration the account is active, and up to 5 years after closure.
  • Payment Records: Up to 7 years in accordance with financial regulations.
  • KYC Documents: 5 years after account closure.
  • Gaming Log: 2 years for security and dispute resolution purposes.
  • Support Conversation: 1 year after resolution.
  • Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once the retention period expires, data is securely deleted or anonymized.


6 Your Privacy Rights

As a jililive app user, you have full control over your own data. Your key rights are outlined below.

Right to Access Data

You may request to see what information we hold about you at any time.

Right to Rectification

Contact support to correct any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data beyond what is required by law.

Right to Restrict Processing

You may request that the processing of your data be temporarily restricted under certain circumstances.

Data Portability

You may request a download of your data in a readable format.

Right to Object to Processing

You may object to the use of your data for marketing or profiling purposes.

To exercise any of your rights, contact our support team. We will respond within 30 days of receiving your request.

7 Security Measures

Jililive app protects your data with industry-standard security measures. Our systems are kept up to date and undergo regular security audits.

  • SSL/TLS Encryption: All data transfers occur through encrypted channels.
  • Two-Factor Authentication (2FA): Suspicious login attempts are subject to additional verification.
  • Firewall & DDoS Protection: Active protection is in place to prevent server attacks.
  • Regular Security Audits: Regular audits are conducted by third-party security experts.
  • Limited Access: Only authorized personnel are permitted to access user data.
  • Data Backup: Regular backups are performed to prevent data loss.

In the event of a data breach, jililive app will notify affected users as quickly as possible and take all necessary action.

No jililive app employee will ever ask for your password. If anyone asks for it, contact support immediately.

8 Privacy Policy Updates

Jililive app may update this privacy policy as needed. When changes are made, the "Last Updated" date at the top of the page will reflect the revision. For significant changes, notice will be provided via email or an in-platform notification.

Continued use of jililive app after any policy changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

If you object to any changes in the Privacy Policy, please stop using the platform and contact our support team.

9 Contact

If you have any questions, concerns, or requests to exercise your rights regarding the Privacy Policy, please contact us. Our dedicated privacy team will resolve your request within 30 business days.

Email Support

[email protected]

Response Time

We typically respond within 24–72 hours.

Protecting your privacy rights is jililive app's responsibility. We take every request seriously and work to resolve them promptly.

Safe Gaming

Ensures Privacy Jililive AppJoin

Game with peace of mind knowing your data is secure. Register now and enjoy the best experience.

18+ Only. Play Responsibly.

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